The Legal Aid Bureau of Buffalo, Inc. (“LABB,” “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors, clients, donors, and volunteers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://legalaidbuffalo.org/ (the “Website”). By using the Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us, apply for services, donate, or volunteer, we may collect personal details such as your name, email address, phone number, mailing address, or other information you provide through forms or communications (e.g., cls@legalaidbuffalo.org or sfeal@legalaidbuffalo.org for immigration inquiries).
- Non-Personal Information: We may collect non-identifiable data such as browser type, IP address, device type, and website usage statistics through cookies or analytics tools to improve our services.
- Sensitive Information: For legal services, we may collect sensitive information (e.g., financial status, legal issues, or immigration status) necessary to evaluate eligibility or provide representation. This information is handled with strict confidentiality.
2. How We Use Your Information
We use your information to:
- Provide legal services, including assessing eligibility and representing clients.
- Process donations and issue acknowledgments.
- Respond to inquiries or requests for assistance.
- Improve our Website’s functionality and user experience.
- Communicate updates, events, or opportunities to volunteer or donate.
- Comply with legal obligations or protect our legal rights.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information:
- With service providers (e.g., payment processors, IT support) who are bound by confidentiality agreements.
- When required by law, such as in response to a court order or subpoena.
- To protect the safety of our clients, staff, or the public.
- With your consent, such as when referring you to partner organizations.
4. Cookies and Tracking Technologies
Our Website may use cookies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings. We use tools like Google Analytics to collect anonymized data about Website usage.
5. Data Security
We implement reasonable security measures to protect your information, including encryption, secure servers, and access controls. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You may:
- Request access to or correction of your personal information.
- Opt out of promotional communications by contacting info@labbuffalo.org or using the unsubscribe link in emails.
- Request deletion of your data, subject to legal retention requirements.
7. Third-Party Links
Our Website may contain links to third-party sites (e.g., donation platforms or partner organizations). We are not responsible for the privacy practices of these sites. Please review their policies before providing information.
8. Children’s Privacy
Our Website is not intended for individuals under 13. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of the Website constitutes acceptance of the revised policy.
10. Contact Us
For questions about this Privacy Policy, contact us at:
- Email: info@labbuffalo.org
- Phone: (716) 853-9555
- Address: 290 Main Street, 4th Floor, Buffalo, NY 14202